The 2023 Aftermarket Demand Report
Can manufacturers meet the growing demands of the aftermarket? The right to repair movement is gaining momentum, and manufacturers are facing mounting pressure to provide easier access to spare parts and repair instructions. However, traditional aftermarket experiences often fall short, leaving customers frustrated and resulting in lost sales. In this report, we delve into the challenges faced by manufacturers and explore insights from DIY and professional repairers. Join us as we uncover how manufacturers can improve the aftermarket experience, satisfy customers, meet sustainability goals, and drive greater revenue.
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