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How digital twin technology is transforming after sales

Instruction manuals are a common source of frustration for engineers. Despite the huge investment of time that goes into creating detailed guidance documents, engineers still often find themselves struggling. The reality is that the 2D visual format used in traditional manuals has never been easy to follow. And this is not the only issue. Engineers don’t always have access to the latest documentation and can easily find themselves working with old manuals that provide outdated guidance. A study conducted for the European car industry found that the most common source of failure with manuals was that information was not up to date.