Customer Profile A major global manufacturer of sports cars and components whose recent investment in a traditional eCommerce solution has led them to review their approach to aftersales and..
There is a strong commercial argument for organizations to invest in an enhanced customer experience (CX) – with a growing wealth of evidence demonstrating the potential ROI this provides.
As the world pushes manufacturers to become increasingly sustainable, the lifetime of the average product will become longer. The era of ‘planned obsolescence’ is coming to an end not just because..
Aftermarket parts sales are a lucrative source of revenue for product manufacturers – especially in competitive markets where product margins are squeezed. In the automotive sector, for instance,..
As a manufacturer, you want your e-commerce journey to be enjoyable, so customers will continue to buy parts online, freeing up your team to focus on the business and not taking parts enquiries over..
The success of big tech companies is often attributed to their relentless focus on the user experience. This is evident in the intuitive nature of every Apple device and every Amazon purchase. With..
Manufacturers are giving their customers access to 3D parts catalogues for numerous reasons. Providing users with a vastly improved aftermarket experience is just one of them.
For end-users looking to maintain and service machinery,Partfulreplaces technical documents with a highly appealing interactive 3D model that allows them to see a product from every angle. They can..
Manufacturers can derive huge benefits from sharing product information they hold in their systems with their customers – the challenge is to unlock that data.
.svg)