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Maeving: Case Study

Customer Profile Maeving manufactures electric motorcycles, creating a unique marriage of classic British engineering and the finest electrical innovation. Innovation is at the heart of what they..

Allett Mowers increases revenue by eliminating part misidentification with Partful

Customer Profile Austin Jarrett, the Managing Director of Allett Mowers, leads a passionate team dedicated to lawn care and sports services. Allett Mowers specializes in manufacturing..

How digital replicas help manufacturers enhance their after sales CX

There is a strong commercial argument for organizations to invest in an enhanced customer experience (CX) – with a growing wealth of evidence demonstrating the potential ROI this provides.

Building customer loyalty in the aftermarket matters more than ever

As the world pushes manufacturers to become increasingly sustainable, the lifetime of the average product will become longer. The era of ‘planned obsolescence’ is coming to an end not just because..

Why a standard e-Commerce solution will make your parts problem worse

As a manufacturer, you want your e-commerce journey to be enjoyable, so customers will continue to buy parts online, freeing up your team to focus on the business and not taking parts enquiries over..

9 ways user experiences are enhanced by 3D parts catalogues

The success of big tech companies is often attributed to their relentless focus on the user experience. This is evident in the intuitive nature of every Apple device and every Amazon purchase. With..

How enhanced after sales customer service will boost business sales

For end-users looking to maintain and service machinery,Partfulreplaces technical documents with a highly appealing interactive 3D model that allows them to see a product from every angle. They can..

How to stop the damage caused by incorrect parts identification

The implications when customers incorrectly identify replacement product parts are far from trivial – for either the customer or the manufacturer.