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Are you Right to Repair ready?

The world is heading towards a greener, more eco-conscious future. This isn’t just being driven by consumers. It’s also coming from businesses asking suppliers to consider their ESG objectives, and..

The 2023 Aftermarket Demand Report

Can manufacturers meet the growing demands of the aftermarket? The right to repair movement is gaining momentum, and manufacturers are facing mounting pressure to provide easier access to spare parts..

How digital twin technology is transforming after sales

Instruction manuals are a common source of frustration for engineers. Despite the huge investment of time that goes into creating detailed guidance documents, engineers still often find themselves..

Building customer loyalty in the aftermarket matters more than ever

As the world pushes manufacturers to become increasingly sustainable, the lifetime of the average product will become longer. The era of ‘planned obsolescence’ is coming to an end not just because..

How digital platforms are helping to increase aftermarket revenues

Aftermarket parts sales are a lucrative source of revenue for product manufacturers – especially in competitive markets where product margins are squeezed. In the automotive sector, for instance,..

Why a standard e-Commerce solution will make your parts problem worse

As a manufacturer, you want your e-commerce journey to be enjoyable, so customers will continue to buy parts online, freeing up your team to focus on the business and not taking parts enquiries over..

9 ways user experiences are enhanced by 3D parts catalogues

The success of big tech companies is often attributed to their relentless focus on the user experience. This is evident in the intuitive nature of every Apple device and every Amazon purchase. With..

How to build the business case for a 3D parts catalogue

Manufacturers are giving their customers access to 3D parts catalogues for numerous reasons. Providing users with a vastly improved aftermarket experience is just one of them.

How enhanced after sales customer service will boost business sales

For end-users looking to maintain and service machinery,Partfulreplaces technical documents with a highly appealing interactive 3D model that allows them to see a product from every angle. They can..

Unlock your data to enhance the aftersales experience

Manufacturers can derive huge benefits from sharing product information they hold in their systems with their customers – the challenge is to unlock that data.