The state of OEM aftersales market report

Access insights from 125 UK OEM aftersales leaders.


Discover the hidden blockers costing manufacturers time, margin, and market share — and learn where the industry is heading in 2026 and beyond.

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free whitepaper

 

Why This Report Matters

This whitepaper uncovers what’s really happening inside OEM aftersales teams today — from operational bottlenecks to missed revenue opportunities — and reveals how the highest-performing manufacturers are adapting.

This isn’t recycled industry commentary. These are brand-new, first-party insights from the people responsible for driving aftersales performance inside real OEMs — across various industries, such as agriculture, turfcare, HVAC, automotive, industrial machinery, and more.

If you’re responsible for revenue, operations, or product support, this research gives you the clearest picture yet of what’s changing in aftersales — and what you need to do next to stay competitive.

 
What You’ll Learn:

✓ The biggest revenue opportunities emerging in OEM aftersales
✓ Why buyers are turning away from OEMs — and how manufacturers can win them back
✓ The operational challenges slowing down even the best OEMs
✓ How leading manufacturers are modernising their aftersales experience
✓ Where 99% of OEMs plan to invest within the next 24 months

Download the report

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