How a Connected Spare Parts Catalog Can Transform Your Aftersales Experience

14 August 2025

The humble spare parts catalog is evolving. No longer a dusty PDF buried in a shared drive, it’s becoming the central hub of a connected, digital ecosystem — one that bridges the gap between design, engineering, and service teams.

On Thursday, August 28th, our CEO Sam Burgess will join Copperberg’s Virtual Academy to share how OEMs can harness the digital thread to take their aftersales operation to the next level.

 

From static to dynamic

 

In today’s fast-paced service environments, static documents can’t keep up. Outdated manuals and disconnected systems lead to:

  • Slower repairs
  • More downtime
  • Frustrated customers
  • Lost revenue opportunities

Sam’s session will explore how connected, visual catalogs solve these challenges — empowering teams to work faster, collaborate better, and keep customers happy.

 

What you'll learn

 

  • How linking your catalog to live product data eliminates errors and outdated information
  • Why intuitive, visual platforms make training faster and easier
  • How to reduce downtime and boost first-time fix rates with connected content
  • The hidden revenue opportunities in modern aftersales

 

Join us live!

 

09:00-10:15 AM | Thursday, August 28, 2025


This free session is part of Copperberg Select: Digital Enablement of Your Spare Parts Operation. It’s perfect for OEM leaders, service managers, and aftersales teams looking to modernise their approach.

 

Partful Partful

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