--- title: The Data Elephant description: Join the chat with our data guru—Parris Hall alongside your hosts, Sam Burgess, and Tanya Tran, as they unravel the quirks and challenges in the world of aftersales and data management. image: https://partful.io/hubfs/Blog%20featured%20image%20template.jpg --- [![Client Logo](https://partful.io/hubfs/ptf-01/Typography/Client%20Logo.svg)](https://partful.io/) - Products - [3D Exploded Parts Catalog](https://partful.io/partful-3d-parts-catalogue) - [3D Work Instructions](https://partful.io/3d-digital-work-instructions) - Who We Help - By Job Role - By Industry - [OEMs](https://partful.io/solutions/oem-spare-parts-software) - [Engineers For CAD teams and product engineers building and maintaining accurate parts data](https://partful.io/solutions/engineering-parts-catalog-software) - [Aftersales For customer support and service teams who need faster fixes and fewer errors](https://partful.io/solutions/aftersales-software) - [Operations For operations managers driving efficiency, uptime, and self-service across teams](https://partful.io/solutions/operations-manager-parts-software) - 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[Resources Discover case studies, reports, ebooks, and more to help you improve productivity and profitability.](https://partful.io/resources) - [Blog Latest opinion articles, industry news and predictions as well as useful resources for OEM aftersales transformation](https://partful.io/blog) - [Podcast We talk to key opinion leaders about the most pressing topics in manufacturing and more](https://partful.io/resources?types=Podcasts) - [Product Knowledge Base Help articles, onboarding resources and instructions for Partful users](https://partful.io/knowledge) - About - [Our Story](https://partful.io/our-story) - [Our Team Our culture, our team and more](https://partful.io/team) - [Join our team We're always hiring!](https://partful.io/careers-at-partful) [Book a demo](https://partful.io/book-a-free-demo) [![Client Logo](https://partful.io/hubfs/ptf-01/Typography/Client%20Logo.svg)](https://partful.io/) - Products - Products - [3D Exploded Parts Catalog](https://partful.io/partful-3d-parts-catalogue) - [3D Work Instructions](https://partful.io/3d-digital-work-instructions) - Who We Help - Who We Help - By Job Role - By Job Role - [Engineers For CAD teams and product engineers building and maintaining accurate parts data](https://partful.io/solutions/engineering-parts-catalog-software) - [Aftersales For customer support and service teams who need faster fixes and fewer errors](https://partful.io/solutions/aftersales-software) - [Operations For operations managers driving efficiency, uptime, and self-service across teams](https://partful.io/solutions/operations-manager-parts-software) - [C-Suite & Directors For decision-makers focused on growth, operational efficiency, and delivering a best-in-class service.](https://partful.io/solutions/c-suite-aftersales-automation) - By Industry - By Industry - [Agriculture For tractors, sprayers, balers and combines](https://partful.io/solutions/agriculture-parts-catalog) - [E-Mobility For electric bikes, scooters and motorcycles](https://partful.io/solutions/e-mobility-parts-catalog) - [Lawn Care For cylinder mowers, ride-ons and turf groomers](https://partful.io/solutions/lawn-care-parts-catalog) - [Refrigeration For walk-in freezers, chillers and cold rooms](https://partful.io/solutions/refrigeration-parts-catalog) - [Energy For solar panels, wind turbines and power systems](https://partful.io/solutions/energy-parts-catalog) - [Hospitality & Food Service For commercial kitchens, catering equipment and beverage dispensers](https://partful.io/solutions/hospitality-and-food-service-parts-catalog) - [OEMs](https://partful.io/solutions/oem-spare-parts-software) - Content Hub - Content Hub - [Demo Center Experience our product with interactive demos without signing up for anything.](https://partful.io/demo-center) - [Resources Discover case studies, reports, ebooks, and more to help you improve productivity and profitability.](https://partful.io/resources) - [Blog Latest opinion articles, industry news and predictions as well as useful resources for OEM aftersales transformation](https://partful.io/blog) - [Podcast We talk to key opinion leaders about the most pressing topics in manufacturing and more](https://partful.io/resources?types=Podcasts) - [Product Knowledge Base Help articles, onboarding resources and instructions for Partful users](https://partful.io/knowledge) - About - About - [Our Story](https://partful.io/our-story) - [Our Team Our culture, our team and more](https://partful.io/team) - [Join our team We're always hiring!](https://partful.io/careers-at-partful) [Book a demo](https://partful.io/book-a-free-demo) # The Data Elephant 15 January 2024 Parts Identification   Join the chat with our data guru—Parris Hall alongside your hosts, Sam Burgess, and Tanya Tran, as they unravel the quirks and challenges in the world of aftersales and data management.  In this episode, we uncover the struggles and solutions in this critical domain. We welcome [Partful](https://partful.io/)’s Head of Customer Success, Parris Hall, a seasoned professional immersed in aftersales data. Parris shares her insights into the types of data prevalent in OEM after-sales and the challenges posed by outdated processes. The conversation delves into common data management practices, exploring formats and how aftersales teams handle information. Parris and Sam detail the issues arising from these practices and dissect the disconnect between engineering and aftersales. Crucially, the episode offers actionable insights for OEMs seeking to revamp their data management strategies.  Tune in now to revolutionize your approach and stay ahead in the OEM landscape! Resources mentioned:  - [Blog post](https://partful.io/blog/overcome-the-challenge-of-data-management-in-after-sales) - [Pariss' LinkedIn ](https://www.linkedin.com/in/parris-hall-34676426/) ![Partful](https://partful.io/hs-fs/hubfs/__full-colour%20copy.jpg?width=80&height=80&name=__full-colour%20copy.jpg) Partful ### Related news [Explore content hub](https://partful.io/resources) [![Trends and Predictions: What 2025 Holds for Manufacturing Aftersales](https://partful.io/hs-fs/hubfs/Blog%20featured%20image%20template.jpg?width=480&height=344&name=Blog%20featured%20image%20template.jpg) Trends and Predictions: What 2025 Holds for Manufacturing Aftersales](https://partful.io/podcasts/trends-and-predictions-2025) [![The Dos and Don’ts of OEM Aftersales Management with Tony Byrne](https://partful.io/hs-fs/hubfs/Blog%20featured%20image%20template.jpg?width=480&height=344&name=Blog%20featured%20image%20template.jpg) The Dos and Don’ts of OEM Aftersales Management with Tony Byrne](https://partful.io/podcasts/aftersales-with-tony-byrne) [![Behind the Scenes of Partful 2.0 with Automated 3D Catalogs and Faster Aftersales](https://partful.io/hs-fs/hubfs/Blog%20featured%20image%20template.jpg?width=480&height=344&name=Blog%20featured%20image%20template.jpg) Behind the Scenes of Partful 2.0 with Automated 3D Catalogs and Faster Aftersales](https://partful.io/podcasts/partful2.0) ### [Speed up your workflow today Speed up your workflow today Speed up your workflow today Speed up your workflow today](https://partful.io/) [![__full-colour-white 1](https://partful.io/hubfs/ptf-01/Typography/__full-colour-white%201.svg)](https://partful.io) - Partful - [About](https://partful.io/our-story) - [Careers](https://partful.io/careers-at-partful) - Products - [3D Parts Catalog](https://partful.io/partful-3d-parts-catalogue) - [3D Work Instructions](https://partful.io/3d-digital-work-instructions) - Resources - [All Resources](https://partful.io/resources) - [Blog](https://partful.io/blog) - [Demo Center](https://partful.io/demo-center) Contact - [Get in touch](https://partful.io/contact) - UK Office Partful, Third Floor, 24 Lever Street, Manchester, M1 1DZ - US Office 159 N. 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